Provide an initial response within 3 business days and a progress response within 15 working days regarding complaints management from the date of complaint is received.
Announce the results of the student enrollment application within 30 working days before enrolling new students at Public Universities, Polytechnic, Community College and ILKA.
Planning, implementing and evaluating student development programs, patriotism, unity and student volunteerism.
Notify FRGS application decision within 45 working days from application closing date.
Evaluate and process applications from Public Universities fully processed for approval at the Higher Education Committee Meeting and approved by the Minister of Higher Education within 45 working days.
Issue a Letter of Approval for Establishment of IPTS within 45 working days after receiving all completed documents.