Provide an initial response within 3 business days and a progress response within 15 working days regarding complaints management from the date of complaint is received.
2.
Announce the results of the student enrollment application within 30 working days before enrolling new students at Public Universities, Polytechnic, Community College and ILKA.
3.
Application for Fundamental Research Grant Scheme (FRGS) within a period of 30 working days from the date of approval by the MOHE Steering Committee until the decision is notified to the institution.
4.
Process and evaluate the New Academic Program Offering Application from the Public University which is completed and processed for approval in the Higher Education Committee Meeting within 45 working days.
5.
Letter of Support for Application for Foreign Instructor Study Pass within 5 working days after all complete documents are received.
